Out-of-hours voice triage
An AI agent answers the emergency line, works out whether it's a genuine emergency, raises the ticket and alerts the on-call contractor — all before anyone wakes up.
BlockFlow is management software for UK block managers — with an AI voice agent that answers emergency calls after hours, decides if they're real, raises the ticket and alerts the on-call contractor. No human required.
See it work
The job today
Block managers pay overnight call services hundreds of pounds a month just to take a message. Contractors go silent on quotes. Arrears pile up in a spreadsheet. Every one of these is a job someone does by hand, every single day.
How it works
An AI agent answers the emergency line, works out whether it's a genuine emergency, raises the ticket and alerts the on-call contractor — all before anyone wakes up.
Requests a quote, chases by email, and escalates to SMS and an urgent email after 48 hours of silence. It stops when the contractor replies.
When a job is booked, notify every affected resident of a building by email and SMS in a single click. No more one-by-one.
Also included
A two-minute demo: a live emergency call creating a real ticket and firing a real alert. Built for UK block-management firms.
Data hosted in the EU